Privacy Policy for Sagoverse App
PRIVACY NOTICE
Last updated March 27, 2022
This privacy notice for Sagoverse
(" Company ," "we," "us," or "our"), describes how and why we might collect, store, use, and/or
share ("process") your information when you use
our services ("Services"), such as when you:
- Download and use
our mobile application ( Sagoverse) , or any other application of ours that links to this privacy notice
- Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this
privacy notice will help you understand your privacy rights and
choices. If you do not agree with our policies and practices,
please do not use our Services. If you still have any questions
or concerns, please contact us at
sagoverse.app@gmail.com .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but
you can find out more details about any of these topics by
clicking the link following each key point or by using our
table of contents below to find the section you are looking
for. You can also click here to go directly to our table of contents.
What personal information do we process? When
you visit, use, or navigate our Services, we may process personal
information depending on how you interact with
Sagoverse and the Services, the choices
you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information?
We do not process sensitive
personal information.
Do you receive any information from third parties?
We do not receive any information
from third parties.
How do you process my information? We process your
information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law.
We may also process your information for other purposes with your consent.
We process your information only when we have a valid legal reason
to do so. Click here to learn more.
In what situations and with which
parties do we share personal
information?
We may share information in specific situations and with specific
third parties. Click here to learn more.
How do we keep your information safe? We have organizational
and technical processes and procedures in place to protect your personal
information. However, no electronic transmission over the internet
or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security
and improperly collect, access, steal, or modify your information.
Click here to learn more.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Click here to learn more.
How do I exercise my rights? The easiest way to
exercise your rights is by filling out our data subject request
form available
here , or by contacting us. We will
consider and act upon any request in accordance with applicable
data protection laws.
Want to learn more about what
Sagoverse does with any information
we collect? Click here to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to
us.
We collect personal information that you voluntarily provide to
us when you
express an interest in obtaining information about us or our
products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Sensitive Information.
We do not process sensitive
information.
Application Data. If you use our application(s),
we also may collect the following information if you choose to
provide us with access or permission:
- Geolocation Information. We may request access or
permission to track location-based information from your mobile
device, either continuously or while you are using our mobile
application(s), to provide certain location-based services. If
you wish to change our access or permissions, you may do so in
your device's settings.
- Mobile Device Access. We may request access or
permission to certain features from your mobile device,
including your mobile device's
camera ,sensors ,and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Data. We automatically collect device
information (such as your mobile device model, and
manufacturer), operating system, version information and system
configuration information, device and application identification
numbers, browser type and version, hardware model Internet
service provider and/or mobile carrier. If you are using our
application(s), we may also collect information about the phone
network associated with your mobile device, your mobile device’s
operating system or platform, the type of mobile device you use,
and information about the features of our application(s) you
accessed.
This information is primarily needed to maintain the security
and operation of our application(s), for troubleshooting, and
for our internal analytics and reporting purposes.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes
to such personal information.
Information automatically collected
In Short: Some information — such as browser and device
characteristics — is collected automatically when
you visit our Services.
We automatically collect certain information when you visit,
use, or navigate the Services. This information does not
reveal your specific identity (like your name or contact
information) but may include device and usage information,
such as your browser and device characteristics, operating
system, language preferences, referring URLs, device name,
country, information about how and when you use our Services,
and other technical information. This information is primarily
needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
The information we collect includes:
- Log and Usage Data. Log and usage data is
service-related, diagnostic, usage, and performance
information our servers automatically collect when you
access or use our Services and which we record in log files.
Depending on how you interact with us, this log data may
include your device information, browser type, and settings
and information about your activity in the Services (such as the date/time stamps associated with your usage,
pages and files viewed, searches, and other actions you take
such as which features you use), device event information
(such as system activity, error reports (sometimes called
"crash dumps"), and hardware settings).
- Device Data. We collect device data such as
information about your computer, phone, tablet, or other
device you use to access the Services. Depending on the
device used, this device data may include information such
as your device and application identification numbers,
location, browser type, hardware model, Internet service
provider and/or mobile carrier, operating system, and system
configuration information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve,
and administer our Services, communicate with you,
for security and fraud prevention, and to comply
with law. We may also process your information for
other purposes with your consent.
We process your personal information for a variety of
reasons, depending on how you interact with our Services,
including:
Posthog
Sentry
Sagoverse
__________
__________
- To identify usage
trends.
We may process information
about how you use our Services
to better understand how
they are being used so
we can improve them.
- To save or
protect an
individual's
vital
interest.
We may process your
information when
necessary to save
or protect an individual’s
vital interest, such
as to prevent harm.
3. WHAT LEGAL
BASES DO WE RELY
ON TO PROCESS
YOUR
INFORMATION?
In
Short: We only process
your personal
information when
we believe it is
necessary and we
have a valid
legal reason
(i.e., legal
basis) to do so
under applicable
law, like with
your consent, to
comply with
laws, to provide
you with
services to
enter into or
fulfill our
contractual
obligations, to
protect your
rights, or to
fulfill our
legitimate
business
interests.
The General Data
Protection
Regulation (GDPR)
and UK GDPR
require us to
explain the valid
legal bases we
rely on in order
to process your
personal
information. As
such, we may rely
on the following
legal bases to
process your
personal
information:
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Analyze
how our
services
are used
so we can
improve
them to
engage and
retain
users
- Legal
Obligations.
We may
process
your
information
where
we believe
it is
necessary
for compliance
with
our legal
obligations,
such
as to
cooperate
with
a law
enforcement
body
or regulatory
agency,
exercise
or defend
our legal
rights,
or disclose
your
information
as evidence
in litigation
in which
we are
involved.
- Vital
Interests.
We may
process
your
information
where
we believe
it is
necessary
to protect
your
vital
interests
or the
vital
interests
of a
third
party,
such
as situations
involving
potential
threats
to the
safety
of any
person.
In
Short: We
may
share
information
in
specific
situations
described
in
this
section
and/or
with
the
following
third
parties.
Vendors,
Consultants,
and
Other
Third-Party
Service
Providers.
We may
share your
data with
third-party
vendors,
service
providers,
contractors,
or agents
(“third
parties”)
who
perform
services
for us
or on
our
behalf
and
require
access
to
such
information
to do
that
work.
We
have
contracts
in
place
with
our
third
parties,
which
are
designed
to
help
safeguard
your
personal
information.
This
means
that
they
cannot
do
anything
with
your
personal
information
unless
we
have
instructed
them
to do
it.
They
will
also
not
share
your
personal
information
with
any
organization
apart
from
us.
They
also
commit
to
protect
the
data
they
hold
on our
behalf
and to
retain
it for
the
period
we
instruct.
The
third
parties
we may
share
personal
information
with
are as
follows:
- Web and Mobile Analytics
- Website Performance Monitoring
5.
HOW
LONG
DO
WE
KEEP
YOUR
INFORMATION?
In
Short: We
keep
your
information
for
as
long
as
necessary
to
fulfill
the
purposes
outlined
in
this
privacy
notice
unless
otherwise
required
by
law.
We
will
only
keep
your
personal
information
for
as
long
as
it
is
necessary
for
the
purposes
set
out
in
this
privacy
notice,
unless
a
longer
retention
period
is
required
or
permitted
by
law
(such
as
tax,
accounting,
or
other
legal
requirements).
No
purpose
in
this
notice
will
require
us
keeping
your
personal
information
for
longer
than
6
months .
When
we
have
no
ongoing
legitimate
business
need
to
process
your
personal
information,
we
will
either
delete
or
anonymize
such
information,
or,
if
this
is
not
possible
(for
example,
because
your
personal
information
has
been
stored
in
backup
archives),
then
we
will
securely
store
your
personal
information
and
isolate
it
from
any
further
processing
until
deletion
is
possible.
6.
HOW
DO
WE
KEEP
YOUR
INFORMATION
SAFE?
In
Short: We
aim
to
protect
your
personal
information
through
a
system
of
organizational
and
technical
security
measures.
We
have
implemented
appropriate
and
reasonable
technical
and
organizational
security
measures
designed
to
protect
the
security
of
any
personal
information
we
process.
However,
despite
our
safeguards
and
efforts
to
secure
your
information,
no
electronic
transmission
over
the
Internet
or
information
storage
technology
can
be
guaranteed
to
be
100%
secure,
so
we
cannot
promise
or
guarantee
that
hackers,
cybercriminals,
or
other
unauthorized
third
parties
will
not
be
able
to
defeat
our
security
and
improperly
collect,
access,
steal,
or
modify
your
information.
Although
we
will
do
our
best
to
protect
your
personal
information,
transmission
of
personal
information
to
and
from
our
Services
is
at
your
own
risk.
You
should
only
access
the
Services
within
a
secure
environment.
7.
WHAT
ARE
YOUR
PRIVACY
RIGHTS?
In
Short: In
some
regions,
such
as
the
European
Economic
Area
(EEA)
and
United
Kingdom
(UK) ,
you
have
rights
that
allow
you
greater
access
to
and
control
over
your
personal
information. You
may
review,
change,
or
terminate
your
account
at
any
time.
In
some
regions
(like
the
EEA
and
UK ),
you
have
certain
rights
under
applicable
data
protection
laws.
These
may
include
the
right
(i)
to
request
access
and
obtain
a
copy
of
your
personal
information,
(ii)
to
request
rectification
or
erasure;
(iii)
to
restrict
the
processing
of
your
personal
information;
and
(iv)
if
applicable,
to
data
portability.
In
certain
circumstances,
you
may
also
have
the
right
to
object
to
the
processing
of
your
personal
information.
You
can
make
such
a
request
by
contacting
us
by
using
the
contact
details
provided
in
the
section
“HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?”
below.
We
will
consider
and
act
upon
any
request
in
accordance
with
applicable
data
protection
laws.
If
you
are
located
in
the
EEA
or
UK
and
you
believe
we
are
unlawfully
processing
your
personal
information,
you
also
have
the
right
to
complain
to
your
local
data
protection
supervisory
authority.
You
can
find
their
contact
details
here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If
you
are
located
in
Switzerland,
the
contact
details
for
the
data
protection
authorities
are
available
here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing
your
consent:
If
we
are
relying
on
your
consent
to
process
your
personal
information,
you
have
the
right
to
withdraw
your
consent
at
any
time.
You
can
withdraw
your
consent
at
any
time
by
contacting
us
by
using
the
contact
details
provided
in
the
section
"HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?"
below .
However,
please
note
that
this
will
not
affect
the
lawfulness
of
the
processing
before
its
withdrawal,
nor
will
it
affect
the
processing
of
your
personal
information
conducted
in
reliance
on
lawful
processing
grounds
other
than
consent.
If
you
have
questions
or
comments
about
your
privacy
rights,
you
may
email
us
at
sagoverse.app@gmail.com .
8.
CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most
web
browsers
and
some
mobile
operating
systems
and
mobile
applications
include
a
Do-Not-Track
("DNT")
feature
or
setting
you
can
activate
to
signal
your
privacy
preference
not
to
have
data
about
your
online
browsing
activities
monitored
and
collected.
At
this
stage
no
uniform
technology
standard
for
recognizing
and
implementing
DNT
signals
has
been
finalized.
As
such,
we
do
not
currently
respond
to
DNT
browser
signals
or
any
other
mechanism
that
automatically
communicates
your
choice
not
to
be
tracked
online.
If
a
standard
for
online
tracking
is
adopted
that
we
must
follow
in
the
future,
we
will
inform
you
about
that
practice
in
a
revised
version
of
this
privacy
notice.
9.
DO
CALIFORNIA
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short: Yes,
if
you
are
a
resident
of
California,
you
are
granted
specific
rights
regarding
access
to
your
personal
information.
California
Civil
Code
Section
1798.83,
also
known
as
the
"Shine
The
Light"
law,
permits
our
users
who
are
California
residents
to
request
and
obtain
from
us,
once
a
year
and
free
of
charge,
information
about
categories
of
personal
information
(if
any)
we
disclosed
to
third
parties
for
direct
marketing
purposes
and
the
names
and
addresses
of
all
third
parties
with
which
we
shared
personal
information
in
the
immediately
preceding
calendar
year.
If
you
are
a
California
resident
and
would
like
to
make
such
a
request,
please
submit
your
request
in
writing
to
us
using
the
contact
information
provided
below.
If
you
are
under
18
years
of
age,
reside
in
California,
and
have
a
registered
account
with
Services,
you
have
the
right
to
request
removal
of
unwanted
data
that
you
publicly
post
on
the
Services.
To
request
removal
of
such
data,
please
contact
us
using
the
contact
information
provided
below
and
include
the
email
address
associated
with
your
account
and
a
statement
that
you
reside
in
California.
We
will
make
sure
the
data
is
not
publicly
displayed
on
the
Services,
but
please
be
aware
that
the
data
may
not
be
completely
or
comprehensively
removed
from
all
our
systems
(e.g.,
backups,
etc.).
10.
DO
WE
MAKE
UPDATES
TO
THIS
NOTICE?
In
Short: Yes,
we
will
update
this
notice
as
necessary
to
stay
compliant
with
relevant
laws.
We
may
update
this
privacy
notice
from
time
to
time.
The
updated
version
will
be
indicated
by
an
updated
"Revised"
date
and
the
updated
version
will
be
effective
as
soon
as
it
is
accessible.
If
we
make
material
changes
to
this
privacy
notice,
we
may
notify
you
either
by
prominently
posting
a
notice
of
such
changes
or
by
directly
sending
you
a
notification.
We
encourage
you
to
review
this
privacy
notice
frequently
to
be
informed
of
how
we
are
protecting
your
information.
11.
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
If
you
have
questions
or
comments
about
this
notice,
you
may
email
us
at
sagoverse.app@gmail.com or
by
post
to:
12.
HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU?
Based
on
the
applicable
laws
of
your
country,
you
may
have
the
right
to
request
access
to
the
personal
information
we
collect
from
you,
change
that
information,
or
delete
it
in
some
circumstances.
We
anonymize
all
the
stored
data,
and
we
have
no
way
of
attaching
the
data
to
the
customer,
therefore
it
is
not
possible
for
you
to
request
deletion
of
data
.
This
privacy
policy
was
created
using
Termly's
Privacy
Policy
Generator.
© 2022-2023 Sagoverse AB